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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julio Cesar Ytriago Delgado

March 20, 2024

5  out of  5 rating by Julio Cesar Ytriago Delgado
"Lo que hace disferente a los seguros es su gente. Y efectivamente Lauren Reyes es la mejor. Si tu estas es buscando confianza y seguridad ella es la mejor. Excelente servicio encantadora atención. Siempre está a la disposición. No lo dudes más. Lauren es la persona ideal para ayudarte a tener un buen seguro. LAUREN IS THE BEST."
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March 1, 2024

1  out of  5 rating by SHANNON SAPP
"Apparently having a 10:00 am appointment means you have to wait for all the walk-ins to be seen first. Was told they open at 10:00 which is the first apt time, however, after arriving was told she is with another customer and they open at 9:00 i would have to wait for her and the rest of the lobby customers. well, since i had them send me my declaration pages i guess now would be a great time to get quotes on my 8 policies which cost me approx. $10,000 a year. Thanks Jeff Duval"
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Junior Wandique

January 17, 2024

1  out of  5 rating by Junior Wandique
"Worst office ever and insurance company. They told FLHSMV my car was no longer active. My car is sitting in my garage because I have cancer and to save some money I took it off the insurance. When I had other insurance companies they never reported anything. I would buy new cars here and there and wait months to register my tags again. Now I’m fighting to not pay these fees! I also moved to Ocala and they were giving me hassle with paperwork and I had everything. Everything was over the phone… what is the point of the office then? In south Florida I would go into the office if I didn’t understand anything or filing certain claims. Headache after headache with state farm. Not going back, STATEFARM is not there to help you. Will be changing soon!"
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Hizela Lopez

January 13, 2024

5  out of  5 rating by Hizela Lopez
"Excellent service !!"
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Rick Patton

January 4, 2024

5  out of  5 rating by Rick Patton
"Great service with Shannon for our new house and Golf cart insurance needs, thanks."
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Bernetta Darisaw

March 19, 2023

5  out of  5 rating by Bernetta Darisaw
"Awesome Sayce Budweiser dough sauce dough 🧀"
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Leonid Lurie

February 16, 2023

1  out of  5 rating by Leonid Lurie
"Awful service! They don’t know what are they doing! I had a question regarding my policy, came to the office and received an answer, based on it I made some changes in the policy. I was told that the premium will not change. In a month and a half a received an invoice with price increase about 40%! I called office again and lady told me that this new invoice is right and I have to pay more. I told her that I made my decision based on information I received from her office. “I am not responsible for any other agents. Probably, they don’t know what they’re doing!” Nice answer? Unacceptable for the reputable office. At the end she gave me 2 options what can I do in this situation. Next day I had even more excited conversation with another lady in the same office. I called them to proceed with one of the options they gave me. Any ideas what kind of answer I received? Yes, this lady told me that she is not responsible for her colleagues and can’t proceed with this offer that was offered to me one day ago. When I asked her to connect me with Jeff (owner of the office) she was SO RUDE, that told me that I can go and find another company for my insurance. I asked her name - she refused to give it to me and again sent me to look for another company! Guys, be careful when you dealing with incompetent and rude service. And, of course, Mr. Jeff didn’t call back or did something to smooth out the situation. They lost me as a customer and they don’t care! Think twice before you start business with this branch."
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JEra Newton

October 5, 2022

1  out of  5 rating by JEra Newton
"It's crazy to me that, I went to this particular branch to get some info or help and they have the never to tell me. Hey, did you have an account with us? I said no, buy I have one with state farm. They processed to tell me I have to go to whichever account I started at. If they all are "state farm" I don't see why I have to drive all the way to Gainesville, Fl to speak with a representative when I'm in Ocala and need the info I'm wanting. This place is rediculous! Smh worst state farm branch I've ever been to."
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Niccole Sanchez

July 28, 2022

5  out of  5 rating by Niccole Sanchez
"Not being pleased with my car insurance I was on the look for something new, i'm so happy to have found this office! Lauren was the most helpful, she's very detailed and explained everything to perfection. She helped me find a better policy fast which was exactly what I needed! Totally recommend Lauren for everything insurance!!"
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July 28, 2022

5  out of  5 rating by Bryan
"Everyone is very nice and helpful."
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Adriana Mojica

November 18, 2021

5  out of  5 rating by Adriana Mojica
"Lauren Reyes is the best!!😊"
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July 17, 2021

5  out of  5 rating by Steve
"Avery and Jeff continue to provide that hometown feel. Thanks for all the staff and support."
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Sterrin Lockhart

July 14, 2021

5  out of  5 rating by Sterrin Lockhart
"Love these people, always friendly and there for you for everything!"
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Larry Caragnano

July 5, 2021

5  out of  5 rating by Larry Caragnano
"good isuance"
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T Shaffer

June 24, 2021

5  out of  5 rating by T Shaffer
"I have been going through State Farm for over 15 years now. I wouldn't want to go anywhere else. I tried different insurance companies , found State Farm and been there ever since. Love them . Great people.!!!"
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Edward Ruggles

April 1, 2021

5  out of  5 rating by Edward Ruggles
"Most insurance companies that I've been with in my years of driving a car I have never had an agent call me up and tell me he wants to save me more money...and he did. Think I'll stay..."
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Jacquelyn Leffler

August 22, 2020

5  out of  5 rating by Jacquelyn Leffler
"Great customer service.Wesley was a great help getting me the right policy.Would recommend this office to all my friends."
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Mark Paradies (Sidecar Bones)

August 18, 2020

5  out of  5 rating by Mark Paradies (Sidecar Bones)
"Jeff and his associates are very knowledgeable and efficient. We had all our insurance needs taken care of at one time.... Absolutely awesome!!!"
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David Avery

August 7, 2020

5  out of  5 rating by David Avery
"because they took and helped my 80 year old mother with all her ins needs and have her covered at a good price thanks to you all"
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Mary DeGroat

July 12, 2020

5  out of  5 rating by Mary DeGroat
"Very helpful"
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Beth Mullins

June 10, 2020

5  out of  5 rating by Beth Mullins
"Awesome as always!!"
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Alan Beckwith

February 3, 2020

5  out of  5 rating by Alan Beckwith
"I always have a good experience with these guys. We have been with them for about 15 years for our house and 5 or so years with our auto. We used to have Nationwide for auto (and they were great) and no one could ever beat their price because of how long we were with Nationwide. But with having the house and auto on the same policy they were able to beat nationwide and include more coverage at the same time. We've only had one claim for our house and a couple for our cars and it hasn't affected anything. Every year they offer for you to come in and see what they can do to save money on the insurance because things change in the insurance world. I never did come in for the first few years and then decided to come in. Yep - they saved me money. I walked out paying less for the same coverage. So I highly recommend this group. They are there to help and to make sure you have what what is the best fit for you."
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Ufc Fan

December 3, 2019

5  out of  5 rating by Ufc Fan
"The best insurance staff I've ever had the pleasure of working with! Avery is the best agent and is also a friend. The entire staff is great! I wouldn't recommend any other insurance company or any other State Farm for that matter! Simply the best!"
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Katheryn Brown

November 27, 2019

5  out of  5 rating by Katheryn Brown
"Heather W . Is my Agent and she ROCKS! Goes above and beyond for me . I highly recommend State Farm."
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November 16, 2019

5  out of  5 rating by russell
"I have had auto insurance and currently have a auto loan with them and have always had a great experience! If you go here for a quote I would recommend talking to Jenny she's awesome!"