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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bernetta Darisaw

March 19, 2023

5  out of  5 rating by Bernetta Darisaw
"Awesome Sayce Budweiser dough sauce dough 🧀"

Leonid Lurie

February 16, 2023

1  out of  5 rating by Leonid Lurie
"Awful service! They don’t know what are they doing! I had a question regarding my policy, came to the office and received an answer, based on it I made some changes in the policy. I was told that the premium will not change. In a month and a half a received an invoice with price increase about 40%! I called office again and lady told me that this new invoice is right and I have to pay more. I told her that I made my decision based on information I received from her office. “I am not responsible for any other agents. Probably, they don’t know what they’re doing!” Nice answer? Unacceptable for the reputable office. At the end she gave me 2 options what can I do in this situation. Next day I had even more excited conversation with another lady in the same office. I called them to proceed with one of the options they gave me. Any ideas what kind of answer I received? Yes, this lady told me that she is not responsible for her colleagues and can’t proceed with this offer that was offered to me one day ago. When I asked her to connect me with Jeff (owner of the office) she was SO RUDE, that told me that I can go and find another company for my insurance. I asked her name - she refused to give it to me and again sent me to look for another company! Guys, be careful when you dealing with incompetent and rude service. And, of course, Mr. Jeff didn’t call back or did something to smooth out the situation. They lost me as a customer and they don’t care! Think twice before you start business with this branch."

JEra Newton

October 5, 2022

1  out of  5 rating by JEra Newton
"It's crazy to me that, I went to this particular branch to get some info or help and they have the never to tell me. Hey, did you have an account with us? I said no, buy I have one with state farm. They processed to tell me I have to go to whichever account I started at. If they all are "state farm" I don't see why I have to drive all the way to Gainesville, Fl to speak with a representative when I'm in Ocala and need the info I'm wanting. This place is rediculous! Smh worst state farm branch I've ever been to."

Nicole Sanchez

July 28, 2022

5  out of  5 rating by Nicole Sanchez
"Not being pleased with my car insurance I was on the look for something new, i'm so happy to have found this office! Lauren was the most helpful, she's very detailed and explained everything to perfection. She helped me find a better policy fast which was exactly what I needed! Totally recommend Lauren for everything insurance!!"

Bryan

July 28, 2022

5  out of  5 rating by Bryan
"Everyone is very nice and helpful."

Adriana Mojica

November 18, 2021

5  out of  5 rating by Adriana Mojica
"Lauren Reyes is the best!!😊"

Steve

July 17, 2021

5  out of  5 rating by Steve
"Avery and Jeff continue to provide that hometown feel. Thanks for all the staff and support."

Sterrin Lockhart

July 14, 2021

5  out of  5 rating by Sterrin Lockhart
"Love these people, always friendly and there for you for everything!"

Larry Caragnano

July 5, 2021

5  out of  5 rating by Larry Caragnano
"good isuance"

T Shaffer

June 24, 2021

5  out of  5 rating by T Shaffer
"I have been going through State Farm for over 15 years now. I wouldn't want to go anywhere else. I tried different insurance companies , found State Farm and been there ever since. Love them . Great people.!!!"

Edward Ruggles

April 1, 2021

5  out of  5 rating by Edward Ruggles
"Most insurance companies that I've been with in my years of driving a car I have never had an agent call me up and tell me he wants to save me more money...and he did. Think I'll stay..."

Jacquelyn Leffler

August 22, 2020

5  out of  5 rating by Jacquelyn Leffler
"Great customer service.Wesley was a great help getting me the right policy.Would recommend this office to all my friends."

Mark Paradies

August 18, 2020

5  out of  5 rating by Mark Paradies
"Jeff and his associates are very knowledgeable and efficient. We had all our insurance needs taken care of at one time.... Absolutely awesome!!!"

David Avery

August 7, 2020

5  out of  5 rating by David Avery
"because they took and helped my 80 year old mother with all her ins needs and have her covered at a good price thanks to you all"

Mary DeGroat

July 12, 2020

5  out of  5 rating by Mary DeGroat
"Very helpful"

Beth Mullins

June 10, 2020

5  out of  5 rating by Beth Mullins
"Awesome as always!!"

Alan Beckwith

February 3, 2020

5  out of  5 rating by Alan Beckwith
"I always have a good experience with these guys. We have been with them for about 15 years for our house and 5 or so years with our auto. We used to have Nationwide for auto (and they were great) and no one could ever beat their price because of how long we were with Nationwide. But with having the house and auto on the same policy they were able to beat nationwide and include more coverage at the same time. We've only had one claim for our house and a couple for our cars and it hasn't affected anything. Every year they offer for you to come in and see what they can do to save money on the insurance because things change in the insurance world. I never did come in for the first few years and then decided to come in. Yep - they saved me money. I walked out paying less for the same coverage. So I highly recommend this group. They are there to help and to make sure you have what what is the best fit for you."

Ufc Fan

December 3, 2019

5  out of  5 rating by Ufc Fan
"The best insurance staff I've ever had the pleasure of working with! Avery is the best agent and is also a friend. The entire staff is great! I wouldn't recommend any other insurance company or any other State Farm for that matter! Simply the best!"

Katheryn Brown

November 27, 2019

5  out of  5 rating by Katheryn Brown
"Heather W . Is my Agent and she ROCKS! Goes above and beyond for me . I highly recommend State Farm."

russell

November 16, 2019

5  out of  5 rating by russell
"I have had auto insurance and currently have a auto loan with them and have always had a great experience! If you go here for a quote I would recommend talking to Jenny she's awesome!"

Johnathan Wireman

August 23, 2019

5  out of  5 rating by Johnathan Wireman
"I have been with this agency for a little over 3 years now and have been very happy with them. They are always very helpful and the customer service is always great! Highly recommended."

Will S

August 22, 2019

5  out of  5 rating by Will S
"They always take care of my needs very quickly. I want to thank Ginny for always going above and beyond with taking care of all our insurance needs. Highly recommend the whole staff.."

Andrew

May 30, 2019

1  out of  5 rating by Andrew
"I am a policyholder in NY and Florida multiple policies and I had homeowners thru this agency for my second home. We switched the policy over to a renters dwelling, mind you we only had the original policy for about a year. I thought everything was good and we paid the first month, I then got a cancellation notice in the mail after our policy was cancelled resulting in a lapse of insurance. A letter we then got after all of this detailed we didnt provide the information needed. All of the criteria asked for in the letter was had by state farm(4 point inspection, house info etc) which they never provided to the underwriter. I then dealt with Avery at this agent and he had no answers except that I must not of provided what they wanted. I never received a request for anything or a call email etc. So we switched over to a homeowners policy again so I wouldnt be uninsured, all with no answers from Acery except a bit of a condescending tone that it was my fault. Our last conversation happend because I recieved a bill at a rate of the cancelled policy instead of the reduced homeowners policy. During that conversation Avery proceeded to raise his voice and argue with me about how we never did what we were supposed to and it wasnt them. THEY HAD ALL MY INFO TO TRANSFER TO THE UNDERWRITER, I was only supposed to provide our property managers info that's it.. Avery has some nerve arguing with someone when they dropped the ball.. I am switching agents as I have had other great experiences with state farm and would like to stick with them. This agent sucks!"

Blu Jki

January 26, 2019

5  out of  5 rating by Blu Jki
"Heather did 👍"

Steven Cooper

January 25, 2019

2  out of  5 rating by Steven Cooper
"Not impressed actually ed ed up going with another company partially on price and secondly on knowledge"